Trust

Bank-grade security, restaurant-friendly UX.

How we protect your data and your guests' data.

Infrastructure

  • AWS Mumbai (ap-south-1) primary, Singapore (ap-southeast-1) DR.
  • VPC isolation, private subnets, NAT gateways.
  • WAF + DDoS protection at edge.
  • Daily encrypted backups, 35-day retention, point-in-time recovery.

Application

  • TLS 1.3 everywhere, HSTS preload.
  • CSRF tokens on every form.
  • Role-based access control + per-staff permission overrides.
  • 2FA email OTP for super admins (and toggleable for managers).
  • Rate-limited login with exponential back-off after 5 failures.
  • IP allow-listing for sensitive accounts.

Payments

Card data never touches our servers — Razorpay and Stripe handle PCI-DSS Level 1 tokenisation directly. We see only an opaque payment ID.

Compliance

  • SOC 2 Type II — certified Q1 2026.
  • ISO 27001:2022 — in progress, completion Q3 2026.
  • GDPR + DPDP Act compliant.
  • GST e-invoice IRN integration for B2B invoices.

Reporting a vulnerability

Email info@ketpy.com. We pay bug bounties up to ₹2,00,000 for critical issues. Please give us 90 days before public disclosure.


Last updated: 06 May 2026  ·  Have a question? Get in touch.